House Staff Benefits and Services

Rush University is pleased to offer house staff a full range of benefits and services to support you in every way as you care for patients, pursue research, and navigate the details of family and personal life. Everything you need is here, from ATM locations and parking access, to insurance plans and family leave information.


Four Chase Bank ATMs are available on campus in the following locations:

  • Armour Academic Center, fourth floor near the house staff lounge (two ATMs that accept deposits)
  • Jelke Building, lobby near the cashier’s window (one withdrawal-only ATM)
  • First floor of the Professional Office Building (one withdrawal-only ATM)

The HealthCare Associates Credit Union ATM is located in the Atrium lobby, fourth floor.

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Bene is a secure iPhone/iPad/Android app which supports the sharing of adverse events, near misses, unsafe conditions and inefficiencies. Developed by Rush University specifically for house staff, it improves patient safety. Click here to download the app.   Our motto is “See it, share it, so we can fix it.” For questions please contact the Rush Helpdesk or email

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Computer access

You may use hospital computers in several areas 24/7 with the password assigned to you by Rush Information Services. You may also access Rush email, library and medical records from home. Public computers at Rush are located in the following places:

  • McCormick Educational Technology Center (METC)
  • House staff lounge
  • Most departmental offices

Email the IS Help Desk for support if you need it or call (312) 942-HELP. Contact the METC in Armour Academic Center, suite 919, at (312) 942-6799.

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Controlled substance license

For those with a permanent license, the controlled substance license is a prerequisite for a federal Drug Enforcement Administration license. The CS license costs $5 and is geographically based. You will need one for each site/hospital. (The license is necessary only if your program requires a DEA license. Contact your program to determine need.)

If you do not have a permanent license, you may complete a controlled substance license application when applying for a permanent license. Use the Graduate Medical Education address when using Rush as your site. The license will be mailed to GME, and you will be paged as soon as it arrives. Find forms in the licensure section of our website.

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Corporate compliance

Residents must ensure compliance in emergency preparedness, fire safety and infection control, among other areas. Annual updates are required and must be completed using the LEAP Online program. Renewal notifications are sent via email and require immediate response. Failure to comply will result in removal from service. Contact Rush Corporate Compliance with any questions at 707 S. Wood St., suite 317, (312) 942-5303.

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Counseling services

Confidential psychological and psychiatric support services are available at no charge through the house staff counseling program located at the Counseling Center, Kidston House, 630 S. Hermitage Ave., suite 701, (312) 942-3687.

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Credit union

HealthCare Associates Credit Union offers all Rush employees many excellent benefits, including payroll deductions/direct deposit, IRAs, checking/savings accounts, mortgages, auto and home equity loans, and free online banking. Applications are available in the payroll department in the Triangle Office Building. Contact HACU at (630) 276-5555 with any questions.

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Drug Enforcement Administration license

While enrolled in a training program, you may use Rush’s DEA number followed by a hyphen and your physician ID number. If your program requires it, apply for your own DEA license on the DEA website. You will need an Illinois permanent license, an Illinois controlled substance license and a charge card. The cost is $731 for three years.

Apply online for your own license at the DEA Chicago division, 230 S. Dearborn St., suite 1200, Chicago, IL 60604, (312) 353-1234. For the Rush DEA license number, contact GME at (312) 942-5495.

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Dental insurance

We provide free dental insurance through Delta. Additional coverage is available for an additional premium. Your social security number is your membership number. Contact Delta Dental Plan of Illinois at (800) 323-1743.

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PerkSpot is an online discount shopping program that expands current employee discounts (movie tickets, car rentals, fitness club memberships, restaurants) to products and services from companies like AT&T, Costco, Dick’s Sporting Goods,, Target and T-Mobile. Register online using company code: rush. Login instructions will be sent following your registration. PerkSpot should be used only during breaks and off hours.

Contact human resources with questions, 600 at (312) 942-5958. For technical assistance, email PerkSpot.

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All house staff will be assigned Rush email accounts. You must review your email at least twice weekly, as this is the primary method of communication from GME, the house staff association and your department. Email may be accessed outside of Rush through a Web browser.

Email the IS Help Desk or call (312) 942-HELP with any questions.

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Employee assistance

The Employee/Member Assistance Program, Perspectives, provides free and confidential managed mental health care services for employees/members and families struggling with personal difficulties. You may self-refer.

Contact 833-304-DOCS or visit Perspectives.

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Employee health

The Rush Wellness Assistance Program is a comprehensive resource for all Rush University students and their families, which provides offerings in three areas:

  • Work: Professional and personal development through “Skillbuilders” — free 30- to 45-minute online tutorials that address numerous topics including, managing stress, emotional wellbeing, along with improving study skills, concentration, test‐taking, writing and much more.
  • Life: 24/7 confidential, short-term counseling services for students and their families — at no cost.
  • Home: Connecting Rush University students to healthy cooking recipes and assistance with locating home‐life services like financial planning, child‐care/elder‐care, or legal services.

The Rush Wellness Assistance Program will address several important university-specific needs including:

  • After-Hours Counseling: Providing after-hours, video-conferencing counseling support accessible by mobile phone or tablet from the comfort and privacy of home.
  • Distance Learners: Extending counseling services and support to our distance and online learners who would otherwise be unable to access the Counseling Center

To access services, visit the Rush Wellness Assistance Program page on Inside Rush.

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Employee ID number

Employee IDs are unique six-digit numbers beginning with the last two digits of your first year of employment at Rush. Appearing on your Rush ID badge and your letter of appointment, the number is your password for LEAP online training and will be used as an identifier at other times.

Contact the GME office for more information, Armour Academic Center, suite 403, (312) 942-5495.

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Employee services

Special services for Rush employees are listed in the HR source section of the Rush Intranet, including child care, “We Care” emergency loan fund, Employer-Assistance Housing Program, Employee Assistance Program, pastoral care, security, pharmacy services, florist and volunteer services among others.

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Employee wellness

Employee wellness offerings include massage therapy, chair therapeutic massage, yoga, pilates, book club, health and nutrition resources, and more.

House staff can also utilize the Rush Wellness Assistance Program - a comprehensive, system-wide resource for Rush employees, students, and their families that includes counseling services and professional development opportunities.

Contact Rush Employee and Corporate Health Services at (312) 942-5878 or visit the Employee and Corporate Health intranet site for services, schedules and newsletter.

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Residents may voluntarily participate in the Education Assistance Benefit program and receive up to $1000/$500 (full time/part time) per calendar year. The Enhancement program reimburses 100% for required trainings and reimburses 90% for classes/conferences. To use this program please use the following link:

Contact Rush Human Resources at (312) 942-5958.

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The Epic electronic medical record system facilitates seamless and efficient coordination of patient health information by integrating clinical and financial systems. Clinicians can quickly review patient medications and vital signs, enter orders and access patient lab results. The system also provides clinical and safety best practices for better patient outcomes. All house staff are required to attend Epic training before gaining access to the system.

For more information, email Epic or call (312) 563-EPIC.

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Family Medical Leave Act

The Family Medical Leave Act provides up to 12 cumulative or consecutive weeks off to care for a spouse, parent or child with a serious health condition. Four of the twelve weeks are paid along with any unused vacation time. If used in conjunction with maternity/paternity leave, the four paid weeks are the original four weeks previously granted. A form (available on MedHub) must be completed and signed by your program director and filed with GME.

Contact your program director and GME, Armour Acadimic Biulding, suite 403, (312) 942-5495.

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Flex spending accounts

House staff may voluntarily participate in flex spending accounts for medical, dependent care and transportation (mass transit and parking).

For more information, contact Rush Compensation and Benefits at (312) 942-2222.

Contact PBA Customer Service at (800) 435-5694.

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Freedom Pay

Freedom Pay is a credit system providing pre-loaded electronic tags for meal/snack charges in the following instances:

  • $18 per in-house call of 20+ hours at Rush
  • $14 per each 15- to 19-hour scheduled shift
  • $9 per 12-hour scheduled shift starting after noon and for on-call house officer meals/snacks on a scheduled shift over 14 consecutive hours at Rush
  • $9 for home call (for a house officer coming to Rush two or more times during home call and working more than 70 hrs/week as a result)

Freedom Pay is accepted in the Rush cafeteria, all Rush Au Bon Pains, Cafe 7, Rush Remedies and Room 500 (alcohol not included). Not all programs qualify for Freedom Pay.

Contact your program coordinator for more details. GME replaces lost tags for a $5 fee.

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Grievances and harassment

The grievance and harassment reporting process is outlined in the house staff agreement and GME policy.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495.

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Health and fitness center

The Rush Health and Fitness Center supports all your health goals, helping you get in shape, lose weight or unwind after a busy day. The facility includes a fitness studio, cardio, strength training and stretching areas, and men’s and women’s locker rooms with showers.

Enrollment fee: $50
Student/resident monthly fee: $26
Employee/physician monthly fee: $38

Contact the Rush Health and Fitness Center, 711 S. Paulina St.

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Health insurance

Individual and family coverage options are available, including HSAs by Cigna/Health Equity or Cigna Select EPO and a PPO Premier Plan. Plans are highly subsidized by Rush. A premium contribution is required from those with dependents on their plan. New spouses and children may be added within 30 days of wedding/births.

For more information, contact Cigna customer service at (855) 999-0286 or visit their website for more information. The Rush Human Resources Office can help with your benefits, including COBRA, once you have signed up through GME.

Contact GME, Armour Acdemic Building, suite 403, (312) 942-5495, or the Human Resource Benefits at (312) 942-6637.

If your last name
begins with …

Your HR representative is …

Phone Extension

A, B, C, D, E, F, G, H

Ines Stevenson-Johnson


K, L, M, N, O, P, Q, R,

David Novosad


I, J, S, T, U, V, W, X, Y, Z

Laura Bautista


Cobra Insurance

Ines Stevenson-Johnson


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House Staff Association

Residents and fellows are invited and encouraged to attend House Staff Association noon luncheon meetings on the second Thursday of each month. Training programs elect HSA delegates annually and the HSA elects its House Staff Executive Board in April of each year. Elected house staff represent the views of members, serve on sub-committees, advise the administration and other departments, and report information and issues to their programs.

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House Staff Diversity, Equity and Inclusion Committee

This committee engages house staff, medial students, GME and senior leadership in diversity and inclusion activities that help increase the number of doctors from under-represented minorities. These meetings are held every third Thursday of the month at 5:30-6:30 p.m.

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House Staff Quality Improvement Committee

This committee engages house staff and advanced practice clinicians in quality improvement and patient safety initiatives in collaboration with hospital and GME leadership. These meetings are held every second Tuesday of the month at 5-6 p.m.

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House staff lounge

The House staff lounge is located in the Atrium Building, fourth floor, adjacent to Employee and Corporate Health Services. The lounge features computers, telephones, a small meeting room, television, couches and conference tables. You may access the lounge 24/7 using your ID badge at the main entrance.

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House staff loans

Loans of up to $2,000 are available to house staff facing financial hardship.

To apply, contact or visit the GME office, Armour Academic Building, suite 403, (312) 942-5495.

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ID badges

All employees must wear their photo ID badges visible and above the waist at all times in the medical center. Please remember to remove your badge when turning in soiled lab coats or scrubs. Take the badge home at night. You will need it for admittance back inside in case of an emergency/disaster. Replacement ID badges cost $25.

Contact Rush Security at (312) 947-0005.

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Injury on job - worker’s compensation

Worker’s compensation coverage is provided under Illinois laws for protection against employment-related accidents or illnesses.

For questions or to file a report, contact Rush Employee Health, Atrium Building, suite 475, (312) 942-5878.

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International services

Annie Bretzer, Immigration Paralegal in Legal Affairs, liaisons with Educational Commission for Foreign Medical Graduates (ECFMG), and the Department of State on behalf of incoming and continuing J-1 Exchange visitors for Rush. She also partners with Rush’s designated external immigration attorneys on behalf of those candidates qualifying in the temporary employment authorization categories such as TN or H-1B.

A number of questions can be found by visiting the appropriate government agency’s website, as shown below:

For questions on the J-1 Program, please visit the Department of State’s website.

For questions on the H-1B category, please visit the U.S. Citizenship and Immigration Services website.

New hires may contact Annie Bretzer at with questions about the nonimmigrant work authorization process. Residents and fellows may contact their program coordinator for general questions about housing, insurance, etc.

International Student Services assists and supports Rush University’s F-1 students throughout the student lifecycle. For more information on services provided, please visit our International Student Services website or email the office at

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Foreign and sign language interpreters are available 24/7. Please make requests as far in advance as possible.

Monday - Friday: 6:30 a.m. to 8 p.m.
Saturday/Sunday/Holidays: 8 a.m. to 4:30 p.m.
To schedule, contact (312) 563-2987. After hours, contact administrator-on-call pager 85-7123.

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Lab coats

Scrubs and white lab coats with your name engraved are issued at no cost. Lab coat maintenance is your responsibility. To obtain scrubs, you will be issued an access code and pin. The Scrub-Ex machine for exchanging scrubs is located by the medical staff lounge, Armour Academic Center, fourth floor. Your program coordinator will issue your access pin and code for the Scrub-Ex machine.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495.

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Library Resources

The Rush Library offers a vast collection of medical journals, books, government documents and audiovisual materials, and also provides access to an array of electronic databases, many providing full text. House staff enjoy special privileges including off-campus access to library’s electronic resources.

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House staff must obtain and maintain their Illinois licensure. Forms and instructions are available in the GME office and licensure website section. An Illinois license to practice medicine and surgery is required before beginning a training program or receiving employment benefits. Please forward a copy of your permanent and controlled substance licenses to GME and your program office as soon as they are received.

Contact GME, Armour Academic Building suite 403, (312) 942-5495.

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Life insurance

All house staff receive free $50,000 group term life insurance. Additional supplemental insurance up to five times yearly salary is available for purchase at discounted group rates.
Contact GME, Armour Academic Building, suite 403, (312) 942-5495.

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Loan consolidation

The Office of Student Financial Aid is available to answer questions and assist you with loan consolidation and repayment issues.

Contact Office of Student Financial Aid, Armour Academic Center, suite 440, (312) 942-6256.

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Loan deferments

Bring loan deferment forms to the Office of Graduate Medical Education for processing. They will be completed and mailed/faxed, and a copy will be added to your GME file.

Contact GME, Armour Acdemic Building, suite 403, (312) 942-5495.

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Lockers for residents in non-surgical programs are located in Armour Academic Center, fourth floor, directly behind the medical staff lounge. For a locker assignment, contact GME, Armour Academic Building, suite 403, (312) 942-5495. Individual programs and the operating room (for surgical specialties) may also offer lockers; check with your department. Lockers may need to be shared due to high demand.

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Long-term disability

Long-term disability benefits begin after 90 days of continuous disability per the plan’s eligibility and benefit terms. After 45 days of short-term disability, notice must be made in order to accommodate processing time.

Email Rx Financial Resources or (630) 279-7900.

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Malpractice insurance

Malpractice coverage (professional liability and general liability) is provided while performing services within the scope of Rush employment at a minimum $5 million/$5 million. A house officer is a “covered person” under the Rush University Medical Center Self-Trust, Rush’s program for employment-related clinical activities. Contact Rush Risk Management, Kidston Building, suite 101, (312) 942-7828.

You may obtain proof of malpractice insurance through the Rush Office of Risk Management, 1653 W. Congress Parkway, Chicago, IL 60612 (312) 942-7828.

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Maternity and paternity leave

Four weeks of paid maternity/paternity/adoption leave may be combined with vacation time to extend paid leave (see Family Medical Leave Act and short-term disability sections for more). Leave requires departmental approval. Download forms from MedHub and deliver to GME when completed.

Contact Jennifer Hayes, GME, Atrium Building, suite 466, (312) 942-2729.

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McCormick Educational Technology Center

The METC is a media and computer center affiliated with the Rush University library. It offers audio-visual materials and computer software for independent study. You may use any of the 100 PC computers 24/7 with ID badge access. Text and image scanners are also available. Laptops may be checked-out for up to two business days and free computer classes and workshops are available.

Email the METC, visit Armour Academic Center, suite 919, or call (312) 942-6799.

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Rush’s Web-based residency management system helps track and document a variety of program and resident activities, including demographics, scheduling, calendars, calls, absences, curriculum, evaluations, duty hours, procedures and other critical routines. Use MedHub according to your program’s guidelines for improved communication, information flow and reporting.

Contact Jennifer Hayes, (312) 942-2729, or your program coordinator.

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Medical records

Residents must complete timely dictations in accordance with Joint Commission mandates, state and federal agency requirements, Rush medical staff policies and procedures, rules and regulations, and the by-laws of Rush University Medical Center.

  • Day of procedure: Dictate all operative reports.
  • Prior to patient discharge: Complete all discharge summaries.
  • Prior to leaving for vacation or away rotations: Complete all dictations.
  • At year-end: Complete all dictations to advance or graduate.

The Rush Health Information Management Satellite Office is open Monday - Friday, 6:30 a.m. to 6:30 p.m.

Contact HIM at (312) 942-3243.

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Needle sticks

If injured off site, seek immediate treatment at the off-site location’s emergency department. House officers may not do their own labs per workers compensation requirements. As soon as possible, report for followup to Rush’s Employee Health Office. Bills received for Rush or off-site emergency visits should be brought immediately to Rush ECH Office for payment.

Contact Laura Vaught at (312) 942-3326.

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National provider identifier number

Medicare requires that all health providers obtain an NPI number. Provide your number to your program coordinator for entry on MedHub. To obtain a number or update your personal information, visit the National Plan and Provider Enumeration System website.

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Free notary service for resident and fellows ONLY is available in the GME office.

Contact GME, Armour Academic Buliding, suite 403, (312) 942-5495.

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All Rush house staff are issued Rush pagers.

  • To use from a Rush phone: Page number 85, then follow prompts for 4-digit pager number, then return phone number (last 5 digits if in-house).
  • To use outside the medical center: Pager number is 312-942-6000.
  • E-paging, (text messaging) is available via any Rush computer. Each message limit is 248 characters.

A replacement pager will be issued at no cost . Contact Rush Telecommunications, Triangle Office Building, 1700 W. Van Buren St., suite 075, (312) 942-5650.

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GME provides free garage parking at the medical center. House staff must pay a $30 deposit for the AVIT transponder, which is refunded upon return at clearance/graduation. Non-compliance with timely medical records dictation may put this benefit in jeopardy.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495; Rush parking garage, (312) 942-6594.

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Direct deposit and check pickup are available options.

  • Direct deposit: Electronically transfers pay into up to four accounts at the bank(s) of your choice every other week on pay day Friday. Direct deposit setup is done  via LINK, accessible from the Rush Intranet.

Contact Jennifer Hayes, GME, Armour Academic Building, suite 403, (312) 942-2729, or your program coordinator.

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Personnel questions

Visit the Office of Graduate Medical Education for all personnel needs, including but not limited to disability insurance and payroll. For questions regarding health, dental, and/or life insurance, please contact your HR benefits representative.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495
Human Resources, (312) 942-3456

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Physician ID numbers

Rush house and medical staff are issued unique five-digit physician ID numbers to be used when dictating medical records and as an extension when using the medical center’s DEA number. This number differs from the six-digit employee ID number.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495.

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Access all GME policies, procedures and initiatives via MedHub.

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Prescription benefits

If using Rush health insurance, you may access the Professional Building pharmacy for free prescription medicines, following these guidelines:

  • Prescriptions are limited to a 14-day supply with no refills.
  • GME pays generic prescription and oral contraceptive co-pays; formulary/non-formulary pay incremental costs.
  • On other prescriptions, house staff receive the Rush employee discount of $3 off prescriptions filled at Rush pharmacies, not including fertility and cosmetic medications.

Contact the Professional Building pharmacy, suite 418, (312) 563-2245.

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Privilege matrix

Please review your program’s “privilege matrix by level” as posted on the Rush Intranet under Clinical Resources, Privileges, and House Staff Supervision Guidelines.

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Soup, hot and cold sandwiches, hot entrees, salads and ice cream are available in the Remedies canteen. Vending machines also offer hot and cold healthy food choices. Freedom Pay accepted.

Hours: Monday to Friday, 6:30 a.m. to 7:30 p.m.
Contact Remedies, Jelke Building, first floor, (312) 942-3827.

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Room 500

GME sponsors your membership in this private, members-only club/restaurant. After completing an application, activate your membership by picking up your member card.

Hours: Breakfast - 7 a.m., lunch - 11:30 a.m.; bar service - 3:30 p.m. to 7:30 p.m. Catering also available.
Accounts settle monthly. Freedom Pay accepted, but alcohol is not covered.

Contact Room 500, Searle Conference Center, fifth floor, (312) 942-5522.

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Short-term disability

Up to three months of leave shall be paid (with benefits) for extended illness or disability, including maternity-related disability. Thirty days notice (or as much as is practical if leave is not foreseeable) must be provided to the Office of Graduate Medical Education and your program department chair. The request must include a physician’s explanation and necessary completed forms.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495.

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Tax-sheltered annuities

Participate in Rush’s approved 403-B tax-sheltered annuity program by signing up any time after your first paycheck. Participation is voluntary.

Contact Rush Payroll and Pension for applications, (312) 942-5625.
Contact Fidelity Investments, (800) 343-0860.

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Travel reimbursement

For travel to a mandatory rotation away from Rush, travel reimbursement may be available. The distance from home to the rotation must be greater than from your home to Rush to be eligible. Reimbursement is based on the mileage difference. documentation is required.

Ambulatory rotations downtown are eligible for reimbursement at CTA cost. Parking is not reimbursed. For other requirements and restrictions, see the house officer’s agreement and mileage reimbursement request form. Checks are mailed to your home address. Forms are available on MedHub and should be returned to Jennifer Hayes, GME, Armour Academic Building, suite 403.

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Vacation and special education leave

You are eligible for the equivalent of four work weeks with pay, one of which may be taken as an educational leave. Vacation and/or educational leave must be scheduled by mutual agreement with your department chair or designee. Check with your department first; some programs use special forms and have program-specific regulations. Forms are available on MedHub.

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Verification of employment/training

Training verifications are provided by the Office of Graduate Medical Education. Submit written requests with a release form attached. Requests needing evaluation or personal references should be forwarded to your program director.

Contact your program or GME, Armour Academic, suite 403, (312) 942-5495, fax (312) 942-5727.

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Verification of earnings

Third-party verifications of salary and earnings are available for mortgage/loan or other purposes. Use your Social Security number for identification, Rush’s company code of 10421 and your 8-digit PIN number (comprised of your birth month, birth year and last four digits of your Social Security number).

Contact Talx Inc. Employment Verification Service, (800) 367-5690.

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Vision service plan

The Rush Vision Service Plan covers costs connected to eye exams, contact lenses or eyeglasses. Enrollment is voluntary and must be done during open enrollment period. Same sex domestic partners are eligible.

Monthly costs include the following:

  • Employee: $9.37
  • Employee plus spouse/partner: $12.31
  • Employee plus child(ren): $13.66
  • Employee plus family: $22.02

Contact the Rush Vision Service Plan at (800) 877-7195. For a list of participating doctors, visit the Vision Service Plan website.

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W-2 forms

Rush payroll mails out W-2 tax forms in early February. Please keep your address current even after leaving so this important form can be forwarded. Address changes can be made via LINK. Also notify your program of any address changes. Rush also offers electronic delivery of W-2s. You may access you W-2 online if you have enrolled in electronic delivery of payroll inofrmation including W-2s and pay stubs. Enroll in online access. 

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W-4 forms

You may change the number of deductions for both federal and state taxes via LINK any time during the year.

Contact GME, Armour Academic Building, suite 403, (312) 942-5495

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We Care Grant

This grant provides financial assistance for employees experiencing a temporary financial emergency due to a recent emergency event. Forms are available in GME, 403 Armour Academic Building, or may be downloaded from the HR resource website.

To apply, contact Perspecitves at (833) 304-3627.

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