Submit a Request

The RUSH Biostatistics and Bioinformatics Core uses ServiceNow for internal requests for biostatistical support and BookitLab for internal and external requests for bioinformatics support. For external requests for biostatistical support, please email biostatisticscore@rush.edu.

  • Note: Please do not share protected health information (PHI) using BookitLab.
Internal biostatistics requests

Please submit a ServiceNow ticket using this link.

External biostatistics requests

Please email biostatisticscore@rush.edu indicating that you are seeking biostatistical support and provide your contact information.

Internal & external bioinformatics requests: Creating a BookitLab account

If you do not already have a RUSH BookitLab account, please create one by following the directions below.

  • Go to https://core.bookitlab.com/rush-GMCF/
  • Select “New User.”
  • Fill in your details (only fields with red dots are required), including selecting your “User Group.”
    • If you are not a principal investigator, please contact your department or division administration or your mentor to discuss project funding options and determine your “User Group.”
  • Click “Register.”
Internal & external bioinformatics requests: Submitting a project request

Once you’ve created your BookitLab account, you can submit a request for bioinformatics support.

  • Log into https://core.bookitlab.com/rush-GMCF/
  • Select “Request Services” at the left side of the screen.
  • Click on “Sample Requests” at the left side of the screen, then click the blue plus sign to find the bioinformatics request form.
  • Complete the fields in the bioinformatics request form, then click “Submit.”
Study background information

Study background information includes materials which help us to understand your study. Materials such as a draft abstract, draft proposal, etc. can be attached to the bioinformatics request form and the biostatistics request form.

Note: Please do not share PHI using BookitLab.

Regulatory requirements

For requests from within RUSH

The Core may use any of the following as proof of regulatory review to proceed with offering services including biostatistics and/or bioinformatics. ​

  1. Form 118 Non-Human Subjects Determination Notice
  2. Initial letter from RUSH IRB which indicates that the study is exempt or expedited, dated less than two years ago. If initial exemption or expedited approval letter is dated two years ago or more, then the requester must submit an amendment describing work that the Core will be doing and data and analytical needs to the IRB and provide the letter approving this amendment to the Core.
  3. For full board studies: Initial letter from RUSH IRB which indicates that the study has been approved, dated less than one year ago. If your IRB approval letter is dated more than one year ago, the most recent continuing review approval letter (not expired) is needed.

Please contact the Office of Research Affairs regarding Protection of Human Subjects to determine regulatory needs for your project.​

Exceptions
We do not request regulatory approval for Core purposes:

  • If you are asking for us to propose methods and conduct power analysis or sample size calculation for grant proposals or IRB submissions
  • If your data that we will be working with is not human subject data

For external requests 

The Core may use any of the following as proof of regulatory review to proceed with offering services including biostatistics and/or bioinformatics and should be attached to the request form:​

  1. Initial letter from the IRB of record pertaining to your project which indicates that the study is exempt or expedited, dated less than two years ago. If your initial exemption or expedited approval letter is dated two years ago or more, then you must submit an amendment describing work that the Core will be doing and data and analytical needs to the IRB and provide the letter approving this amendment to the Core.
  2. For full board studies: Initial letter from your study’s IRB of record which indicates that the study has been approved, dated less than one year ago. If IRB approval letter is dated more than one year ago, the most recent continuing review approval letter (not expired) is needed.

Exceptions
We do not request regulatory approval for Core purposes:

  • If you are asking for us to propose methods and conduct power analysis or sample size calculation for grant proposals or IRB submissions
Rates, costs & funding

Hourly rates

  • RUSH: $100/hour
  • Public or governmental institutions and nonprofit organizations: $110/ hour
  • Private companies or organizations: $125/ hour

For requests from within RUSH

The Core is required to cost recover work completed. Therefore, we must charge for our work. 

If you do not have funds available, please contact your department or division administration or your mentor to discuss project funding options and PI group(s)/AU(s). For internal biostatistical support, you may be eligible to receive funds from CTSA ITM BERD. Please contact John Burns, PhD, to find out more and obtain AU.

Grant applications

For assistance with grant applications, please submit a request as soon as you have developed your study aims. We require a month lead time for large grant applications, such as NIH R01, P30, P50 or U01 grants.

Student requests

If you are seeking assistance from the Core as a student for your coursework (such as homework, tests, thesis, capstone projects and dissertations), we are unable to conduct biostatistical and bioinformatics analysis for you. However, we are able to guide/teach you as you conduct analysis and answer questions that arise on coursework, with the exception of tests.