Wholeness on the Other Side: Being a Catalyst for Change

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Wholeness on the Other Side:  Being a Catalyst for Change


The past several months has brought unprecedented disruption in our work and personal lives.  For many of those of us in healthcare, this disruption has brought new responsibilities, wave after wave of changing expectations, and ongoing demands to stretch well beyond our usual limits.

Informed by the experiences and needs of healthcare workers and educators, “Wholeness on the Other Side: Being a Catalyst for Change” was designed to enable learners to meet the demands of this most-challenging moment.  The program uses Rush experts and an innovative framework to provide members of the healthcare workforce with the skills and perspective to grow, heal, and thrive in the current COVID-19 landscape and beyond.

  • This innovative approach to processing, repairing and finding meaning amidst trauma and loss engages program participants in a variety of research-based tools and techniques for thriving through and beyond challenge.
  • Facilitates reconnection with the work.
  • Provides a roadmap for participants to be catalysts for change—individually, as team members, and as leaders.

Program faculty and facilitators are reflective, yet action-oriented experts and leaders who:

  • Will use personal narratives to explore the concepts and framework
  • Are healthcare workers and are themselves navigating this crisis

This course has been approved for AMA PRA Category 1 Credit™, Continuing Nursing credits, APA credit for psychologists and continuing education for social work through the State of Illinois.



The Fall schedule, open to Rush employees, will be offered at a significant discount.  Participants will be expected to provide additional feedback on their experiences in the program.

Rush Employee Tuition: $150

Tuition includes access to online resources and 6 live, interactive webinar sessions.

Rush employees may use Educational Enhancement Funds (formerly LEAP Funds) to pay for the program.


Current schedule is open to Rush employees only.


Why Take This Course Now?:

Healthcare workers are looking to reconnect with the meaning of their work and to gain some perspective on the uncertainty and dislocation we all are experiencing.

Participants will learn skills that allow them to:

  • Be compassionate with themselves
  • Flex without stress
  • Listen deeply
  • Grow through trauma
  • Resolve conflicts and repair harm

Space is Limited for the Fall Schedule:

In order to promote an intimate environment where participants have time to share personal experiences and encourage open dialog around the frameworks shared in this program, space is extremely limited for the initial Fall schedule.  Register now to save your spot!


Current schedule is open to Rush employees only.


Intended Audience:

  • Healthcare workers and educators navigating the COVID-19 crisis
  • Healthcare workers at a crossroads in their career
  • Healthcare leaders who recognize uncertainty as an opportunity for growth

This current schedule is open to Rush employees only.

Non-Rush Healthcare members who would be interested in joining a future session, please click here to submit your name for a waiting list.


Live Webinar Schedule:

Each webinar includes 30 minutes of online pre-work to be completed prior to the live session.

  • Tuesday, 9/29, 3:30 p.m. - 5:30 p.m. - Cultivating Self-Compassion
  • Tuesday, 10/13, 3:30 p.m.- 5:00 p.m. - Thriving through Flexibility
  • Tuesday, 10/27, 3:30 p.m. - 5:00 p.m. - Advanced Listening for Troubled Times
  • Tuesday, 11/10, 3:30 p.m. - 5:00 p.m. - Post-Traumatic Growth
  • Tuesday, 12/1, 3:30 p.m. - 5:00 p.m. - Restorative Justice
  • Tuesday, 12/15, 3:30 p.m. - 5:00 p.m. - Reflective Narratives: Framing the Past to Move Ahead


Current schedule is open to Rush employees only.



Module 1: Cultivating Self-Compassion
It’s easier to be compassionate with others than with ourselves.  This session presents an approach for modelling self-kindness and de-fusion in service of fostering self-care and excellence at work.
Learning Objectives:
  • Recognize the pitfalls of perfectionism
  • Describe ways to value work without being defined by it
  • Practice deliberate defusion from your failures
Module 2: Thriving through Flexibility
Research shows that rigidity significantly limits our capacity for growth and creativity.  This session introduces practices that will allow you to flex without stress.
Learning Objectives:
  • Recognize importance of predictability and control
  • Identify practices that stabilize amidst uncertainty
  • Practice perspective-taking as a tool for flexibility  
Module 3: Advanced Listening for Troubled Times
We all experience many distractions that limit our capacity to be fully present with others. This session develops active listening skills to apply with colleagues, patients, and others.
Learning Objectives:
  • Recognize barriers to listening deeply
  • Identify the behaviors that support active listening
  • Practice deep listening in a diverse range of situations
Module 4:  Post-Traumatic Growth 
Most of us have experienced significant disruption, loss, and even trauma in the past several months.  This session focuses on leveraging these unwelcome changes as opportunities to grow and change in positive ways.
Learning Objectives:
  • Summarize the 5 domains of post-traumatic growth
  • Examine how opportunities and perspectives facilitate post-traumatic growth
  • Apply post-traumatic growth strategies to a personal experience
Module 5:  Restorative Justice
In the face of isolation, disengagement, and conflict, this session offers a pathway to connection, community, and peace via the principles of restorative justice.
Learning Objectives:
  • Identify basic principles of the Restorative Justice Model
  • Employ Restorative Justice-based questions as a tool for exploring and resolving conflict
  • Practice Restorative Justice principles through participation in a RJ circle experience
Module 6: Reflective Narratives: Framing the Past to Move Ahead
The stories we tell about our experiences shape how we experience the present.  This session explores the opportunities revealed when we find new, positive ways to tell our stories.
Learning Objectives:
  • Recognize the transformational power of storytelling
  • Describe three types of wounded storyteller narratives
  • Illustrate the meaning-making opportunities revealed by your story

Program Facilitators:

Jay M. Behel, PhD
Associate Professor | Psychiatry & Behavioral Sciences
Rush Medical College

Edward Ward, MD, MPH
Medical Staff President
Vice Chair of Emergency Medicine
Associate Professor
Rush Medical College

Susan B. Glick, MD, MHPE
Professor of Medicine
Rush Medical College

Michelle Packard, MA, LCSW
Part-time Psychotherapist
Rush University Medical Center

Judy B. Friedrichs, DNP, RN, FT, CPLC
Perinatal Death Educator/Grief Support
Rush University Medical Center


Joanna Kuppy, MD
Assistant Professor of Pediatrics
Pediatric Critical Care Medicine
Rush Medical College

Jennifer A. Coleman, PhD
Assistant Professor, Department of Psychiatry
& Behavioral Sciences
Clinical Psychologist, Road Home Program:
The Center for Veterans and Their Families
Rush University Medical Center


Janet Shlaes, PhD, MBA, MA
Director, Center for Innovative & Lifelong Learning
Rush University



Current schedule is open to Rush employees only.



In support of improving patient care, Rush University Medical Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


Rush University Medical Center designates this live activity for a maximum of Twelve and a Half (12.50) AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.



Rush University Medical Center designates this live activity for a maximum of Twelve and a Half (12.50) nursing contact hour(s).



Rush University Medical Center designates this live activity for a maximum of Twelve and a Half (12.50) APA credits.


CE Credits for Social Work:

Rush University is an approved provider for physical therapy (216.000272), occupational therapy, respiratory therapy, social work (159.001203), nutrition, and speech-audiology by the Illinois Department of Professional Regulation.

Rush University designates this live internet enduring material activity for a maximum of Twelve and a Half (12.50) continuing education credits for physical therapists, occupational therapists, respiratory therapists, social workers, nutritionists, speech pathologists, and audiologists.

This activity is being presented without bias and without commercial support.