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Transforming Conflict to Strategic Collaboration

Balancing balls

Diverse teams provide great value and are essential for creativity and innovation. They also have the potential for generating unintentional conflict. A leader’s response to this can make the difference between disengagement and increased team cohesion that leads to stronger organizational outcomes.

In Transforming Conflict to Strategic Collaboration, participants utilize Constructive Conflict principles to transform team conflicts into opportunities for sharing opposing ideas, to appreciate various points of view, and to increase engagement and productivity. 

This retreat is designed for clinical, non-clinical and administrative health care leaders who want to harness the power of diverse teams to increase creativity, innovation, and success.

Join other health care leaders for this program on RUSH University’s Illinois Medical District campus.

It was great information. You get to look at conflict in a different way and the facilitators demonstrated it in a workable way. Conflict does not have to be a hard thing to address. We just have to have the confidence and understand it.

Lizbeth Chaidez, MSW, CDVP



  • $289
  • RUSH employees can use Educational Enhancement Funds (formerly called LEAP Funds) to be reimbursed for the program.

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Program Structure

Participants will complete 30 minutes of online pre-work on their own, then join their colleagues in person on RUSH University Medical Center’s Illinois Medical District campus for an in-depth, active working 2.5-hour session. 


Learning Outcomes

  • Distinguish the different types of conflicts and determine their positive benefits.
  • Identify the basic characteristics of constructive conflict.
  • Employ constructive conflict elements to generate strategic collaboration.

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Accreditation Statement

In support of improving patient care, RUSH University Medical Center is jointly accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for the healthcare team.

RUSH University Medical Center designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

RUSH University Medical Center designates this live activity for a maximum of 3.0 nursing contact hour(s).

Continuing Education (CE) credits for psychologist are provided through co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. This activity is approved for 3 APA credits.

As a Jointly Accredited Organization, Rush University Medical Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 3.0 general education credits.