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Beyond Problem Solving: Leading with Appreciative Inquiry

Box with a question mark

It’s common for leaders to focus on improving results by identifying and resolving problems. However, this problem-solving approach often leads to employee resistance, defensiveness and disengagement.


In Beyond Problem Solving: Leading with Appreciative Inquiry, participants learn to utilize a strengths-based approach to generate an environment that fosters motivation, creativity and collaboration. This approach leads to visionary thinking, engaged teams and innovative results.

This retreat is designed for clinical, non-clinical and administrative health care leaders who want to build on their team’s strengths to achieve organizational outcomes, foster transformational change and have a more positive impact on patient care.

Join other health care leaders for this program on RUSH University’s Illinois Medical District campus.

This was an excellent class for leaders or aspiring leaders. The 5-D methodology is a very great process to use when creating and fostering change. The delivery of this method was well done with using an integrative approach.




  • $289
  • RUSH employees can use Educational Enhancement Funds (formerly called LEAP Funds) to be reimbursed for the program.

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Program Structure

Participants will complete 30 minutes of online pre-work on their own, then join their colleagues in person on RUSH University Medical Center’s Illinois Medical District campus for an in-depth, active working 2.5-hour session. 


Learning Outcomes

  • Distinguish the benefits and challenges of key leadership paradigms.
  • Illustrate strategies for employing powerful questions.
  • Apply the Appreciative Inquiry 5-D Cycle.

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I found the potential impact to culture and creativity motivating. I feel that this is very applicable to starting new, interdisciplinary initiatives.

Melissa Pheonix Silverlight, MSN, RN, CNL

I found this very relevant to my work, explained well and also provided time to practice the new skills.

Daniel Hawthorn, MD

Accreditation Statement

In support of improving patient care, RUSH University Medical Center is jointly accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for the healthcare team.

RUSH University Medical Center designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

RUSH University Medical Center designates this live activity for a maximum of 3.0 nursing contact hour(s).

Continuing Education (CE) credits for psychologist are provided through co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. This activity is approved for 3 APA credits.

As a Jointly Accredited Organization, RUSH University Medical Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 3.0 general education credits.