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Welcome to the RULearning/Blackboard Information page for Rush University. To access RULearning, click on the button below or copy one of the following URLs into your internet browser.

Faculty and students who do not have a username and password to access RULearning, will need to contact the METC by emailing metc_blackboard_support@rush.edu.

http://rulearning.rush.edu
http://rush.blackboard.com

 

Computer/Browser Requirements
Student Tutorials
Support for RULearning
Support Availability
Support for Windows and Mac platforms
 

Computer/Browser Minimum Requirements for RULearning

The following hardware and software are recommended to optimize your RULearning experience.

These requirements are suggested for your personal computers. Rush University Medical Center computers should not be altered.

Platform:

Windows XP, Vista, or Seven
MAC 10.4 and later (MAC 10.3 is not supported)

Hardware:

128 MB of RAM
2 GB of free disk space
Sound card with speakers (for listening to multimedia)
Ethernet or Wireless network card for internet connection
T1, DSL, Cable, or Satellite high-speed internet

Software:

Java JRE plugin for Windows users (This is very important, it enables the system to work properly!!)
Java for MAC OX 10.5 users
Java for MAC OX 10.6 users
Microsoft Office 2003 or newer (Starting Fall 2010 you will need 2007 or newer.)
Microsoft File Converters for 2007 files (This will help those with Office 2003 view files created in Office 2007.)
Adobe Acrobat Reader
Windows Media Player
Quicktime
Flip4Mac (This file will allow MAC users to view Windows Media Files using the Safari browser.)
Flash Player
Shockwave Player

Browsers:

Key:

Term

Definition

Certified

Fully tested and supported

Compatible

Key application areas tested

Provisional

Future technologies considered supported by Blackboard

Unsupported

Either impossible or not tested

Windows:

Browser

XP

Vista

Seven

IE 8

Compatible

Certified

Provisional

IE 7

Compatible

Compatible

Unsupported

Firefox 3.6

Provisional

Provisional

Provisional

Firefox 3.5

Certified

Certified

Provisional

Firefox 3.0

Compatible

Compatible

Unsupported

Note 1: IE 6, Firefox 1.5, Firefox 2.0 and Google Chrome are not supported.
Note 2: IE 8 is only supported in Standards Mode.

Mac


Browser

OSX 10.4 "Tiger"

OSX 10.5 "Leopard"

OSX 10.6 "Snow Leapard"

Safari 4.0

Certified

Certified

Provisional

Safari 3.x

Compatible

Compatible

Unsupported

Firefox 3.6

Provisional

Provisional

Provisional

Firefox 3.5x

Certified

Certified

Provisional

Firefox 3.0x

Compatible

Compatible

Provisional

Note 1: Safari 2.0 is not supported.
Note 2: Mac OS 10.3 is not supported.

Browser Settings:

JavaScript and Cookies must be enabled.

Pop-Up Blockers:

If you are unable to view discussion postings, quiz windows, and download links, then you need to configure your browser to allow pop ups for the URL for RULearning. (http://rulearning.rush.edu)

Pop-up blockers work in the background while you are browsing the Internet. When they detect a pop-up window that might be an unwanted advertisement, the software automatically closes the window. This can prevent RULearning from performing properly.

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RULearning Student Tutorials

To view the tutorials, go to RULearning Student Support page on the METC's website.

  • How to log in and change password
  • How to use discussion board
  • How to submit an assignment
  • How to take a test

Support for RULearning

Faculty

 

Students

The METC offers training, consultation and support to faculty who would like to learn how to use RULearning. Please visit our RULearning Faculty Support page for more infromation. For faculty support, please send an email to METC_blackboard_support@rush.edu.

The Information Services Help Desk at help@rush.edu or (312)942-4357 can provide assistance to students who cannot access RULearning/Blackboard or need assistance resetting their password. However, if you have questions about features/content in a RULearning course, you will need to contact your instructor.

Support Availability

Information Services Help Desk

 

METC RULearning Support

Monday - Friday: 7:00 am - 8:00 pm

Monday - Friday: 8:30 am - 5:00 pm

Note: Unless for a RULearning/Blackboard outage, all calls and emails to the helpdesk after 8:00 pm will be handled on the next business day.

Note: All calls and emails after 5:00 pm will be handled on the next business day.

   

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