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STUDENT ACCESS PROBLEM

Student's Name:
Student's Phone Number:
Student's Email Address:
Course Number:
What type of computer are you using? What Operating System are you running?
How do you connect to the Internet? If you connect via a dial up, what is your modem speed?
What browser are you using?

What version browser are you using?

If you connect via a dial up, who is your Internet Service Provider?
Please describe the exact problem you are encountering

Please describe the exact error code and/or message that you are receiving

If yes, please explain any changes you may have made to your system since the last time you were able to access the problem area:

Have you been able to access the problem area previously?


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