General Summary:

1. Provide support to resource center activities
2. Participate in special projects
3. Conduct surveys as identified
4. Collect and analyze program data
5. Respond to internal and external inquiries from Resource center/RUSH Generations

Principal Duties:

1. Participate in phone support to Resource Center/Generations program inquiries
2. Assist clients in benefits analysis
3. Assist patients/caregivers in finding health information and support
4. Conduct market surveys related to program development
5. Assist in distributing marketing materials
6. Assist in quality improvement activities

 Knowledge, Skills, Abilities:

1. Ability to interact effectively with patients and families
2. Strong organizational skills
3. General computer competence – Word, Excel, Power Point
4. Effective verbal and written communication
5. Ability to work as a team member

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Date Revised: 12/2011

Components and Standards for PC Lab Assistant

Component

• Prepares METC for start (or closing) of business. Assists with booting up/powering down 100 computer workstations in the PC lab and classroom. Opens/closes media towers in the viewing rooms.

Standard

Assesses whether PCs are in working order; viewing rooms are in order and presentable for patron use. Notes whether viewing room furniture is in place.

Component

• Assists METC patrons at the service counter with the circulation of AV software resources, assisting with AV hardware questions. Fields basic computer software questions. Assists clients with questions about how to use print services in the computer labs. Answers routine inquiries about departmental policies and procedures.

Standard

Clients are treated courteously and promptly. Record keeping is accurate. Reports more difficult inquiries to full-time staff.

 Component

• Assists Microcomputer Services Manager with daily lab/classroom maintenance.

 Standard

Prepares daily workstation sign-up sheets; posts computer classroom schedules; post room cleaning schedule notices; monitors the supply of information rack handouts; monitor PC & laser printer supplies (including: paper, toner, floppy disks, etc.).

Primary Reading Duties:

1. Assist children in the developing reading skills
2. Engage in academic reading activities with children
3. Inspire child to be excited about reading

Children Responsibilities:

1. Supervise child or small group that is assigned
2. Respond immediately if a child’s whose safety is in danger 3. Use appropriate language and topics with children

Relationship with Teachers:

1. Report all unusual incidents or unacceptable behavior to the classroom teacher.
2. Openly discuss problems, observations, or concerns
3. When you enter or leave the room, communicate to staff where you are going and how long you will be gone.
4. Personal phone calls, cell phones should not be handled when you are with the children
5. Show respect to children and staff

General Requirements:

1. Please arrive on time for your tutoring visit
2. Sign in and out at guest book located at the front desk

General Summary

This position offers a student the opportunity to learn about how an academic medical center and a private health sciences university function while working on communications-related projects to enhance the image of Rush’s academic component, Rush University. Most of the job functions can be performed off-site using student’s computer and telephone, etc., with some in-person meeting attendance and handling of physical materials required.

Principal Duties:

• Organize Rush University internal and external communications (online and print ad planning, search engine marketing, internal distribution list announcements, news releases, video scripts, web site and social media updates, prospective student e-messaging and microsite content, etc.).
• Participate in planning quarterly provost communications and events (YouTube video messages, web bylines, e-blasts, Facebook posts, Provost Open Forums, etc.)
• Coordinate announcements and logistics for Rush University Student Faculty Tea events hosted by President and his wife in their home.
• Collect data from vendors (Education Dynamics, TMP Worldwide, Allstar Directories, Matthews corporate, etc.) and internally available systems (RUConnected, webtrends, IS helpdesk, etc.) to measure return-on-investment for university communications.
• Learn Rush University web content management system (Fatwire) and basic HTML in order to maintain provost messages, About Rush University, and University Relations sites.
• Participate in Rush University Communications User Group meeting, preparing chair and following up on action items involving media relations, internal communications, student affairs, marketing communications, research affairs, web and IT, etc. Maintain and present quarterly scorecard measures to group.
• Participate in photo shoot coordination (scouting locations, selecting participants, selecting photos for print and web, etc.).
• Review and organize questions and topics submitted to the provost_t_deutsch@rush.edu and university_news@rush.edu e-mail databases.

Knowledge, Skills, Abilities:

• Solid verbal and written communication skills.
• Proficiency in Web and Microsoft Office applications (especially Word, Excel, and PowerPoint) with the aptitude to quickly learn new computer systems and processes. Basic understanding of Access and HTML a plus.
• Ability to organize, prioritize and multi-task while coordinating projects from start-to-finish.

This position requires general office skills, the ability to be discrete with confidential information, and the willingness to be flexible as the daily priorities in the office often change. To be considered for the position, applicants must be work-study eligible, have on average 10 hours to work per week, and must be in/remain in good academic standing. This position reports to the Associate University Registrar. The following job responsibilities should not be considered an exhaustive list of tasks the student worker might be asked to perform.